Yesterday, I tried to link to a post about my most recent problem with my MacBook Pro laptop computer. I didn’t succeed because I never told you the story!
I back up my entire computer semi-regularly onto my Time Capsule. However, that is still a hard drive and, therefore, is subject to failure. So, about twice a year, I make a DVD copy of all of the files that I have personally created.
About three weeks ago, I decided that January seemed like a good time to do that so I popped in a DVD and got the following error message…”media error”!?!?
Fine. I’ve got four more disks…
I got the same message with five different disks!
Now, I can believe that one disk might be defective, but five…??? I don’t think so…
I did a smart thing when I bought the computer nearly two years…
I bought Apple Care. That means that Apple will fix anything and everything (well almost) for the next three years.
So I made an appointment at the Genius Bar and headed down to the Apple store.
“It’s not your disks. It’s your DVD burner.”
“Is this a covered repair?”
“Absolutely. Let me get your computer checked in.”
“How long will you need it for?”
He looked up from his screen and saw me visibly wincing, smiled and said, “Hold on a minute…” and disappeared into the back of the store.
Five minutes later, he came back and said, “I talked to a guy in the back who said that he will do it while you wait.”
Folks, I walked in for my 5:45 appointment trying to find out why I couldn’t burn a DVD and walked out at 6:30 with a new DVD burner installed in my laptop!
Go Apple!
